Questions or Concerns:
Address: 509 Madison Avenue Suite 1200, NY 10022
The online shop is an exclusively property of EyePharma SpA, legal office in Via F.S. Borghero, 9 – 16148 Genova, P.IVA e C.F. 01587560994 – Register of Companies in Genoa n. 420676.
All sale prices are expressed in USD and constitute a public offer according to art. 1336 c.c. The prices are IVA included.
EyePharma product prices and delivery cost can change without prior notice.
Return and Cancellation Policy
When we receive an order, we process it immediately making it very difficult to make any changes. Orders are typically shipped same day or the following morning business day. Once an order has shipped it can not be canceled and will only be refunded upon return of the products.
If there is an error in your shipping address, please contact customer service immediately. Once an order has shipped we cannot be responsible for errors made by the customer in the shipping address.
EyePharma agrees to refund the client within 14 working days after receiving the goods, crediting on the credit card used for the amount specified on the receipt of purchase. This does not include the delivery costs that will be charged to the customer.
Defective goods / Damaged shipping:
In case of defective goods:
– Defective merchandise may be returned to EyePharma within 10 days from the date of delivery.
– Costs of delivery and packaging for returning goods are charged to EyePharma.
– Defective goods will be replaced by EyePharma with the same item.
The is designed to help you understand how we collect, use and safeguard any personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.
Any mail sent to us is private and your address will never be used or sold to any mailing list. When you visit our website or send emails to us, you are communicating with us electronically. When sending any query to us, you thereby consent to receive communications from us electronically. We will communicate with you by email and you hereby agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Emails: If you however decide to join our newletter sign up or our general email list, you may do so, and we will also not sell, rent or make available your email address to any other party. You are also entitled to request to be unsubscribed from our email list. Every email we send will provide you with an opportunity to easily unsubscribe. Please allow 7 – 10 business days to process your request.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property of EyePharmaUS or its content suppliers, or the property of writers in which the copyright is vested and protected by the United States as well as International copyright laws.
If you have any concern about the way we treat your privacy or questions about our copyright information, contact us at email@example.com
The products and the claims made about specific products on or through this site have not been evaluated by the United States Food and Drug Administration and are not approved or intended to diagnose, treat, cure or prevent disease. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.